Focus on Clients

Quality Customer Service is a major goal for modern companies. Therefore, definition of primary leverage is essential for effective improvement in customer satisfaction and loyalty programs.

Ingersol Engineers offers valued know-how in the most advanced criteria and techniques for customer service, inventories and product quality management. Ingersol Engineers assignments are based on specific matrix evaluations of customer service performance and a resulting analysis of financial benefits achieved.

Case Studies:

Aerospace Company Improvement Plan

Boilers Manufacturer: Lean Implementation in a Production System

Train Manufacturer: Customer Service Improvement & Strategic Plan Definition